1000 Dollar FAQ — Answers to All Your Questions

Only one account per person is allowed. Opening multiple accounts under the same identity violates our terms and may result in all associated accounts being permanently closed. If you run into any issues, please contact our support team directly.

KYC verification is required for security and financial transparency. You'll need to submit a photo of your national ID or passport when making large withdrawals or to unlock full account privileges. This keeps your account and funds protected.

On the login page click the "Forgot Password?" link. Enter your registered email address or mobile number and a reset link or OTP will be sent to you. Use it to set a new password. The whole process takes under 5 minutes.

Yes. You can request a self-exclusion or account closure at any time. Under our Responsible Gaming policy, you may apply for a temporary break or permanent account closure. To learn more, Responsible Gaming Visit the page.

1000 Dollar supports all major mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and Upay. Bank transfers and select crypto payments are also accepted. You can find the full list of payment methods in the Deposit section of your dashboard.

The minimum deposit at 1000 Dollar is ৳500, and the minimum withdrawal is ৳1,000. Maximum limits depend on your payment method and account verification level — verified accounts enjoy significantly higher limits.

Most withdrawals are processed within 15 minutes to 2 hours. bKash and Nagad are typically the fastest options. For large first-time withdrawals, KYC verification may be required, which can add some additional processing time.

1000 Dollar does not charge any fees for deposits or withdrawals. However, your payment service provider (such as bKash or Nagad) may apply a small charge according to their own policies. Any such fees are determined solely by the respective provider.

The welcome bonus activates on your first deposit after registration. You'll receive a 100% bonus on that deposit — meaning a ৳1,000 deposit earns you an extra ৳1,000 in bonus funds. Make sure to select the relevant promo option at the time of depositing to qualify.

A wagering requirement means you must place a specified amount in bets before withdrawing any winnings from a bonus. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to wager ৳20,000 in total. Requirements vary by offer, so always read the full terms before claiming a bonus.

You earn Loyalty Points on every bet you place. Accumulate points to advance to higher VIP levels, and convert them into cashback or free bets. Your point balance and VIP status are visible on your dashboard after logging in. On the Rewards page Learn more.

Weekly and monthly cashback offers are automatically applied to eligible accounts. Typically, a percentage of net losses during the qualifying period is returned as cashback. VIP members receive cashback at a higher rate.

1000 Dollar offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, and kabaddi. Live and pre-match betting is available for all major tournaments — IPL, BPL, the World Cup, the Premier League, and more. On the Sports page View the full list.

Live betting means placing bets at real-time odds during an ongoing match. After logging in, go to the Sports section, select the "Live" tab, and choose your preferred match. Odds can change at any moment, so quick decisions are key.

Once a bet is confirmed, it generally cannot be cancelled. However, a "Cash Out" feature is available on select markets, allowing you to settle your bet for a partial return before the match ends. When the Cash Out option is available, it will appear alongside your bet.

After logging in On the Jackpot page go ahead and choose your preferred jackpot slot or game. Every spin or round gives you a chance to win from the progressive jackpot pool. The jackpot amount and rules are listed on each game's page.

Yes. 1000 Dollar uses 256-bit SSL encryption, providing security equivalent to international banking standards. Your personal information and financial transactions are fully encrypted. Our Privacy Policy for full details.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. You can activate two-factor authentication using an OTP sent to your mobile number or via an authenticator app. This protects your account from unauthorized access. We encourage all users to keep 2FA turned on.

No. 1000 Dollar never sells your personal information or shares it with third parties without authorization. Only the minimum necessary data may be shared for payment processing or legal compliance purposes. To review our full policy, Privacy Policy Read more.

If you suspect unauthorized access to your account, change your password immediately and notify our support team. They will investigate promptly and take the necessary steps. Your security is our highest priority.

You can reach support in three ways: 1) Click the live chat button in the bottom-right corner of the page, 2) Send an email to support@1000dollar.bet, or 3) Submit a ticket from your account. Live chat responses typically come within 2–5 minutes.

Yes. 1000 Dollar customer support is available 24 hours a day, 7 days a week, with Bengali-language assistance included. You can get quick help via live chat any time — including nights and public holidays.

Start by contacting support directly via live chat or email. If your issue isn't resolved, submit a formal complaint ticket from your account. Our team is committed to providing a detailed response within 48 hours. Customer satisfaction is our top priority.